The ‘On Hold’ message for a small business
If you’re a small business owner, you already know that your operation has its own unique set of challenges, advantages and disadvantages. You’re able to offer more customization,…
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Business Phone Voiceover Guides Page 6
More articles from this OHVO guide collection.
Do we address Halloween and seasonal greetings in our messages?
Halloween is around the corner. Does this change our On Hold messages? Certainly, there’s value for being up-to-date and customizing our messages to fit specific seasons. In fact,…
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Squashing workplace conflict before it squashes you.
No matter what line of your work your company provides, no matter if it’s a large corporation or an aspiring small business, no matter if you have high…
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Crafting a Personal On Hold Message
Okay, so you’ve crafted that on hold message script and you’re looking for that perfect voice over to represent your company. After all, it’s those expert voices that…
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Is it time to axe the apology?
In customer service it seems we spend a lot of time problem solving, putting out fires and apologizing to customers. It’s a natural and necessary part of customer…
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How to Craft an Engaging On Hold Message
Please hold. Please wait. All lines are busy. They’re the dreaded phrases all callers can’t stand hearing. Yet, it happens. Of course it happens because you’re receiving so…
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