by ethan | Nov 18, 2017 | Customer Service, Phone voiceovers for business
Each business has a unique governing industry that demands the relevant language, tone and delivery style suitable to it. So how you choose to relate to listeners is by and large determined by your choice of words and overall delivery style (think pitch, male or...
by ethan | May 18, 2017 | Customer Service, Phone voiceovers for business
There’s such a thing as ‘tone temperament’ in audio. By and large it can be a faint or bold, obvious or ‘inactive’ observation, but whatever its status, it communicates the unsaid. As when reading or talking, there always ends up being an overall ‘tone’ to the...
by ethan | Nov 3, 2016 | Customer Service, Marketing, Phone voiceovers for business
If you’re a small business owner, you already know that your operation has its own unique set of challenges, advantages and disadvantages. You’re able to offer more customization, for example and maybe provide specific products for different groups. But you also have...
by ethan | Oct 5, 2016 | Customer Service, Phone voiceovers for business
In customer service it seems we spend a lot of time problem solving, putting out fires and apologizing to customers. It’s a natural and necessary part of customer support but when it comes to our messaging is it time to put our apologies on hold? Specifically we’re...
by ethan | Sep 6, 2016 | Customer Service, Phone voiceovers for business
‘Alone we can do so little, together we can do so much’ -Helen Keller Businesses big and small are coming around to the idea that to create a great workplace and even better customer experience the power of teamwork can do so much more than one individual. Companies...
by ethan | Sep 2, 2016 | Customer Service, Phone voiceovers for business, social media
Every professional needs a good voicemail message, but none more so than those in real estate. Often away from office and unable to take a call due to open homes or meeting with potential clients, real estate is maybe one of the only professions where missing the...
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