by ethan | Jul 12, 2014 | Customer Service, social media
Facebook has long been the go to for social media marketing, but there are other channels you should also be including in your social media plan today if your business’ target demographic is anywhere between ages 13 – 30. But what are some sites that are popular and...
by ethan | Jul 8, 2014 | Customer Service, Phone voiceovers for business
Customer service is often missing one important step in recent times. The act of providing a warm greeting is falling out of favour, as it is without a doubt still the most effective way to instantly engage your customer. It welcomes them to the store, makes them feel...
by ethan | Jul 4, 2014 | Customer Service, Phone voiceovers for business
There are two camps in this world. One filled with business owners fighting to compete and get at least 10% of revenues to stick to the wall, and the other filled with non-business owners. If a customer is also a business owner, you’re lucky because they “understand”....
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